Shadow Ridge Veterinary Hospital & Urgent Care

Everyone is very nice and I believe that they truly care for all patients like it’s their own pet! Prices are reasonable and they called to check on my cat 2 days later.. most places would just say “call us if you need anything” but they took time out of their busy day to check on my cat and that made me feel like this is the place I need to continue to take my pets should they need care!

I had an ER visit for my cat on the weekend. I couldn’t have had a better experience. The vet and entire staff were outstanding. I have received follow up calls everyday to check on my cat’s progress from the staff and the vet. They are in a convenient location and they are open 7 days a week for regular appointments and ER visits. I would rate them higher if possible. Thank you, Shadow Ridge, for such a positive experience.

Horrible Horrible Horrible, spent thousands of dollars in the care of this vet for my two dogs. The vets husband is a total jerk (John) He has little mans syndrome of the worst kind. . All my dogs are up to date on everything! He gave me a letter that said I'm too much trouble? What, I am a great customer is what I am. I have seen the changes with the new ownership and how horrible they act. Watch what they charge, very expensive. MY DOG HAD A NOSE BLEED FOR 24 HOURS AND ( JOHN) kicked me out and said I'm too much trouble in a written letter. WHAT?. I was in pure shock! SO MUCH FOR CARING ABOUT YOUR ANIMALS! I WOULDNT TAKE A DEAD RAT THERE! i did call him a jerk, which he is. He said he would pray for me, I said I would be doing some praying myself! Doesn't make a difference, he is a jerk and could care less about your animals! Beware before you ever go there! The front desk and techs are very good, but you hardly ever see a vet anyway. The techs do it all! I've lived in this community my entire life and never been treated so rudely. I guess the NEW OWNERS need a class in southern hospitality! Since they are from New York and missed that class. Lesson Learned! BEWARE!

I would not use Shadow Ridge ever again. I found them to have NO compassion and felt like a money grab. Because this is a drop-off only facility, you aren't able to have thorough conversations with anyone about your pet's care, and it doesn't take much for miscommunication to affect every level of service. When I tried to talk to the manager about the miscommunications, he was defensive, always someone else to blame. Incredibly disappointed with the lack of professionalism from the top down.